TECHNOLOGY DEVELOPMENT
Supporting Electronic Negotiation for
Intelligent Trading
Leila Alem, Ryszard Kowalczyk and Maria R. Lee
CSIRO Mathematical and Information Sciences, Australia
generating managerial ideas
ECHNOLOGY DEVELOPMENT, Electronic Negotiation,
WHY YOU NEED A MARKETING PLAN
In his classic book Ogilvy on Advertising, David Ogilvy, founder of one
the world�s largest advertising agencies, reproduced an ad that speaks
volumes about the challenge of marketing consulting services. The
full-page ad shows a scowling, bow-tied executive with his arms folded
across his chest, seated stiffly in his uncomfortable-looking wooden of�
fice chair, apparently addressing a salesperson. The ad copy displayed
next to the executive reads:
I don�t know who you are.
. TEN CHARACTERISTICS OF A KILLER WEB SITE
- 1. Show legitimacy as a business. You will build credibility with
visitors by including such basic information on your site as
the physical address of your business and photographs of
your offices, or by listing membership in professional and
industry associations.
- 2. Update content frequently. Some sites fail to regularly change the
content of their site, leaving outdated information about time-
sensitive items such as conferences and other special events.
Web visitors assign more credibility to sites that are current, or
at least demonstrate that they have been recently reviewed.
3. Encourage action. On each page of your site, find a way for vis�
itors to interact with you, whether by signing up for a newslet�
ter, requesting a special report, linking to another page on
your site, or sending you an e-mail. Your site should engage
visitors, not just let them �click and go.�
4. Exchange value for time. Web site visitors, particularly those
looking for consultants, will gladly exchange their time for
value and insight. Provide relevant, valuable, and usable con�
tent, and prospective clients may put you on their short list. In
addition to content such as white papers, some consultants�